Front Office Receptionist Job – Midland, TX

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Why You'll Love This Job

Welcome to Basin Dermatology, a leader in medical and cosmetic dermatology services in Midland, Texas.  Basin Dermatology is looking for a Front Office Receptionist to be the first face that our wonderful dermatology patients see when they walk in our friendly office!

Work Environment:
  • Fast-paced, often seeing many patients daily.
  • Mix of medical dermatology (disease treatment) and cosmetic dermatology (aesthetic procedures).

Salary: $16- $19 an hour

Schedule:
Monday – Thursday: 7:30 a.m. – 5:00 p.m.
Friday: 7:30 a.m. – 12:00 p.m.

Job Type: Full-time

Responsibilities

Front Office Receptionist
  • Greeting patients and creating a welcoming environment
  • Verifying personal information, insurance, and ID
  • Having patients complete or update intake forms
  • Collecting copays and outstanding balances
  • Scheduling follow-up appointments at check-out
  • Booking new and returning patient appointments
  • Coordinating procedure slots (biopsies, cosmetic treatments, etc.)
  • Managing cancellations, reschedules, and waitlists
  • Sending appointment reminders (calls, texts, emails)
  • Answering incoming calls and directing them appropriately
  • Responding to patient questions (basic info, not medical advice)
  • Handling patient portal messages
  • Communicating with providers and clinical staff about scheduling or patient needs

Skills & Qualifications

Front Office Receptionist
          MUST HAVE EXPERIENCE
  • Strong communication and customer service skills
  • Multitasking in a fast-paced environment
  • Attention to detail
  • Basic computer and EMR system knowledge
  • Ability to work positively with other staff members
  • Ability to multi-task
  • Bilingual English/Spanish required
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